From where GENATA comes
GENATA is Japanese Chinese manufacturer
Which certifkate GENATA vehicles have
GENATA vehicles are certifies of Gemany the Federal Motor Transport Authority TÜV
Which qualities GENATA has
Regular Quality controll of the vehicles through Ingeneure
High quality products with quality engines SUBARU, SUZUKI, Lifan
Patented technology multi-stage differential drive
4 Specialties of hydraulic disk brake
Bicycles according to execution with Panasonic battery and patented means motor technology
How long I have guarantee
New vechicles 24 month
Used or second-hand vehicles 12 month
How the spare parts supply is
GENATA Motor GmbH will praise for the duration of two years from delivery of a product spare parts for the same to the in each case valid spare part Deliver.
After sale service
Of certified professional services and servicing in our workshop.
Qualified expert services and backup service in our ATV workshop.
Which payment kinds become to offer?
Cash in advance
To pay in cash
Which kinds of delivery become to offers?
We send our vehicles with the forwarding agency.
Neutral shipping service for dealer and oline shop dealer
How long is the delivery time
As far as the orders for warehouse are available and exists its written order, leaves the delivery after payment entrance at the consequence day our house. If you should wish a certain delivery appointment, kindly let us this please on time with.
I can ordering out of foreign countries
Whatever on which continent you are, always will reach our shipment you. We generate the necessary export documents for you in order to form you the import as easily as possible.
What do in the carrier damage do?
The damage must be confirmed on the bill of lading, control best you in the presence of the carrier.
You as a receiver must report in every case the damage, is excluded otherwise every replacement claim from the start.
What you must do:
Damage in writing report
Damage as documentary as possible (description/photo) to put down in writing